If You See Something, Say Something
Every day, our essential operators ensure that riders make it to their destinations safely. Assaults on transit workers are increasing across the country. This is where you can help. If you see something, say something with the MBTA See Say app for a real-time response from Transit Police.
To report an emergency: Call the Transit Police at 617-222-1212 or dial 911.
MBTA See Say Reporting Options
Each See Say option is available 24 hours a day, seven days a week, and you can expect a response from Transit Police within a few minutes.
| What you can do | How to do it | ||
|---|---|---|---|
| What you can do | Download the MBTA See Say app | How to do it | Download the app for your iPhone or Android device. This is the only option for submitting reports anonymously. |
| What you can do | Send a text | How to do it | Send a text message to 617-600-0683. |
| What you can do | Report online | How to do it | Fill out this form. |
Reportable Safety and Security Concerns
Types of activities you can report within the See Say app:
- Assault or Fighting
- Crime in Progress
- Homeless/Wellness Check
- Human Trafficking
- Illegally Parked Vehicle
- Medical Emergency
- Robbery or Theft
- Sexual Assault or Harassment
- Suspicious Activity
- Unattended Bag or Package
- Unruly Behavior
- Vandalism
If you'd rather speak to someone immediately, use emergency call boxes or speak directly with Transit Ambassadors or any MBTA staff.
Recognizing Suspicious Behavior
Our See Something, Say Something program is part of a nationwide effort to recognize and respond to suspicious behavior.
Contact the Transit Police immediately if you notice:
- Unattended packages, bags, or luggage
- Unauthorized people in a restricted area
- Disorderly or aggressive conduct directed at passengers or MBTA staff
- Mysterious odors, substances, or smoke in stations or vehicles
Do:
- Pay attention to the physical characteristics of anyone behaving suspiciously, including their gender, build, hair color, clothing, and distinctive markings (tattoos or birthmarks) to help identify the person
- Notice if they leave on foot or by car
- Pay attention to the make, model, and license plate of the vehicle they leave in
- Note any other helpful information
Don't:
- Take any direct action
- Confront or interact with the individual or group behaving suspiciously
- Reveal your suspicions
MBTA See Say App
Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.
Rider Rules and Regulations
Emergency Instructions
MBTA See Say App
Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.