Ride Safer
We're Committed to Safety on Public Transportation
Safety has always been our first priority. Today it is a shared responsibility—a pact between ourselves and our riders.
We call this pact Ride Safer.
Safety Reminders
- Always stand behind the yellow line when waiting for a train or trolley, and a safe distance from the curb when waiting for a bus.
- Watch for closing doors after boarding an MBTA vehicle.
- Keep your head up while walking and be aware of your surroundings.
- Do not throw trash on tracks. It can cause fires.
- Do not run from car to car.
- In an emergency, follow a station official for instructions.
- Never walk on the tracks or in a busway.
- Cross tracks and busways only at marked pedestrian walkways, and look both ways before crossing.
- Hold on to handrails while standing or walking on a moving MBTA vehicle.
- Do not stand in front of the line between the operator and the door on a bus or trolley.
- If you drop something onto the tracks, do not attempt to retrieve it.
- Watch your step when getting on and off of an MBTA vehicle.
MBTA See Say App
Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.
Protecting Your Health
We’re committed to keeping you safe on public transportation. We continue to take necessary steps to protect the health and safety of riders and MBTA employees with increased cleaning and sanitation at stations and on vehicles.
Vehicle airflow
Every 60 seconds, our buses, trains, and trolleys recycle and refresh filtered air, and completely exchange air at least 10 times every hour—which is more frequently than most indoor spaces do.
Over the past two years, we've upgraded air filtration in all our vehicles to the maximum levels our HVAC systems allow, and we are investing in new air treatment technology to further improve air quality on the T.
Crowding Levels
Since the onset of the pandemic, we’ve been committed to public health on public transportation. Now, we join transit agencies across the nation to participate in APTA’s Health & Safety Commitments Program to ensure riders continue to Ride Safer.
MBTA See Say App
Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.
Crowding Levels
Since the onset of the pandemic, we’ve been committed to public health on public transportation. Now, we join transit agencies across the nation to participate in APTA’s Health & Safety Commitments Program to ensure riders continue to Ride Safer.